The Time Concierge is one of the first ultra-luxury re-commerce brands of its kind in Mexico, with more than 16 years of experience in the luxury watch market. We are a group of experts dedicated to selling, buying and exchanging hot, unique and 100% original luxury watches.
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About us
We have a vision of transforming the business of selling luxury pieces into a dynamic, high quality, personalized experience that is always within reach. We sell high value, luxury, new, pre-owned and unattainable pieces, guaranteeing that if we don’t have what you are looking for, we can surely get it.
The Time Concierge prides itself on the ability to deliver the most varied selection and hottest watches in the market through a unique and personalized costumer experience that will leave you wanting more.
*We are not authorized distributors.
Warranty Card
Terms and Conditions
The Time Concierge Warranty Card is provided with some of our pre-owned watches, it is valid for one year and must be properly filled out with the information of each watch. Each card is unique and nontransferable.
The warranty only comes into effect if the warranty card is dated, fully and correctly completed by an official TTC dealer. During the warranty period and by presenting the valid warranty certificate, you will have the right to have any defect repaired free of charge. The warranty of the watch ends twelve (12) months after the date of purchase.
This warranty does not cover:
- Normal wear and tear and aging (e.g. scratched crystal; alteration of the color and/or material of non-metallic straps and chains, such as leather, textile, rubber; peeling of the plating).
- Any damage on any part of the watch resulting from abnormal / abusive use, lack of care, negligence, accidents (knocks, dents, crushing, broken crystal, polish, etc.), incorrect use of the watch.
- The TTC watch handled by non-authorized persons (e.g. for battery replacement, services or repairs) or which has been altered in its original condition beyond TTC’s control.